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shop policies

Returns and shipping policies
return and refund policy

At Casa Hogar, our goal is to provide our coffee partners with the best service possible, and of course, delectable coffee. We want you to be happy with your Casa Hogar Purchase, so we strive to make sure our return policies reflect that.

Whole Bean and Ground Coffee - Coffee is perishable and our whole beans are roasted to order, so we're unable to accept returns on coffee. But don't worry—we're here to help! If there was an error with your order, please contact us at within 30 days of your purchase. If you were unhappy with your coffee, our Customer Support team will help.  

return and refund policy

Our coffee is shipped via either USPS First Class, USPS Priority or USPS Priority Express.

First Class and USPS Priority have a stated estimated shipping time of 1-5 days, while USPS Priority Express offers a 1-2 day expedited service.


If you do not need Shipping and live close to a pickup location use your personal coupon code to remove the shipping charge. 

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